Payment / Shipping

Logistics Partner

DPD Parcel

DPD Parcel is our Partner for B2C and B2B Parcels in Europe

Dachser Logistics

Dachser Logistics is our Freight Partner for larger shippments and available only to B2B Customers and Reseller.

DHL Express

Available for the following Destinations exclusivly

United States
Canada

Custom Clearance

Shipping outside the European Union

3D-basics is an Austrian based online shop in the European Union. For B2C orders that are shipped within the EU, VAT is included in the total price. Since the movement of goods within the EU is free, there are no further fees. For B2B orders outside of Austria, no sales tax will be charged if the sales tax identification number is specified on the basis of intra-community delivery.

Shipping Costs

Please note that these shipping costs are only valid for retail customers. Shipping costs for Resellers are calculated based on the product weight and destination)

1. Europa

1.1. European Union

Country expected Deliverytime	Total Cart Value incl. VAT	Shippingcosts incl. VAT
Austria 1-2 days	from 0,00 €	4,90 €
Austria 1-2 days	from 49,90 €	Free Shipping
Germany 2-3 days	from 0,00 €	9.90 €
	from 49,90 €	4,90 €
	from 79,90 €	Free Shipping
Belgium, Netherlands, Czech Republic, Hungary, Denmark, Luxembourg, Slovenia, France 2-4 days	from 0,00 €	14,90 €
	from 49,90 €	9,90 €
	from 99,90 €	Free Shipping
Italy, Slovakia, Poland, Sweden 2-3 days	from 0,00 €	14,90 €
	from 69,90 €	9,90 €
	from 129,90 €	Free Shipping
Croatia, Finland 2-3 days	from 0,00 €	24,90 €
	from 89,90 €	19,90 €
	from 129,90 €	12,90 €
Rumania, Lithuania 2-3 days	from 0,00 €	29,90 €
	from 99,90 €	24,90 €
	from 159,90 €	14,90 €
Latvia, Ireland, Bulgaria, Portugal 2-3 days	from 0,00 €	39,90 €
	from 99,90 €	29,90 €
	from 199,90 €	19,90 €
Estonia, Spain, Greece 2-3 days	from 0,00 €	44,90 €
	from 99,90 €	35,90 €
	from 199,90 €	24,90 €

1.2. Europe

Goods shipped to these locations need to be exported. Customs & Handling is covered by shipping cost. Import tax if applicable is not covered.

Country expected Deliverytime	Total Cart Value excl. VAT	Shippingcosts excl. VAT
Bosnia Herzegovina 1-2 days	from 0,00 €	79,90 €
Bosnia Herzegovina 1-2 days	from 99,90 €	59,90 €
Switzerland 1-2 days	from 0,00 €	69,90 €
	from 99,90 €	59,90 €
	from 199,90 €	39,90 €
Island 1-2 days	from 0,00 €	109,90 €
Island 1-2 days	from 99,90 €	89,90 €
Lichtenstein 1-2 days	from 0,00 €	69,90 €
	from 99,90 €	59,90 €
	from 199,90 €	39,90 €
Norway 1-2 days	from 0,00 €	79,90 €
Norway 1-2 days	from 99,90 €	59,90 €
Serbia 1-2 days	from 0,00 €	89,90 €
Serbia 1-2 days	from 99,90 €	69,90 €
Ukraine	Shipping to this destination currently not possible
United Kingdom	Shipping only available for corporate customers with Dachser Logistics.

2 North America

Goods shipped to these locations need to be exported. Customs & Handling is covered by shipping cost. Import tax if applicable is not covered.

Country	expected Deliverytime	Shippingcosts excl. VAT
United States	4-7 days	Depending on Parcelweight
Canada	5-7 days	Depending on Parcelweight
Mexico		Shipping to this destination currently not possible

Payment Options

Pay Online

This form of payment is provided by PayPal. Depending on the location PayPal determinse the available Payment options these are.

PayPal
Credit Card
Bancontact (Available in Belgium)
BLIK (Available in Poland)
EPS Payment (Available in Austria)
giropay (Available in Germany
iDEAL (Available in the Netherlands)
myBank (Available in Italy)
Przelewy24 (Available in Poland)

Paid in advance

This form of payment allows you to easily transfer the payment to our bank account. Once the payment reaches our account, the order will be processed.

An order confirmation email is sent to the email address provided once an order is successfully completed. The email contains our banking details. Please ensure that the order number is entered in the "Reason for Payment" field, which helps us link the payment to your order. As soon as the payment clears, the order will be processed. Generally, transfers take between 2 and 5 days to reach our account.

Invoice

This form of payment is only available to registered Businesses and Resellers.